GENERAL QUESTIONS:

What are the rental fees for the Old Woolen Mill and what does it include?

Please see the details found here for complete pricing and included items.

What is the building capacity?

Depends on the room. Our large downstairs space (Weaver's Room) can hold up to 250 guests. Our upstairs Loft can hold 50+. The Studio (also upstairs), which doubles as our bridal suite, can hold 35+. The downstairs Café can hold 20-25.

What dates are available?

Available dates on continually changing as we hold several tours each week. Dates cannot be held without payment. Please contact us for availability.

When are the payments due? Do you offer a payment plan?

To hold a date 25% of the total fee is required. In most cases, three additional payments of 25% will be spread out with the last payment due 30 days prior to your event. You are welcome to send smaller, partial payments of any amount prior to the specified due date, so in effect creating your own payment plan on your own schedule. Full payment is due by the specified due dates. An auto payment option is available when making your first payment.

How do I reserve a date?

Dates are reserved via email. A contract and invoice for your first payment will be sent to you upon request. The link within the email will direct you to a webpage where you can accept the quote. At the bottom of page two, you'll be asked to e-sign your contract. After signing, you'll be able to click a green tab on the upper right of the screen labeled "Pay Invoice". Once payment is made your date will be reserved as long as no other party has made payment for your requested date prior. We encourage you not to wait once you've received your quote, as it is possible other clients are often  making arrangements within days of a quote being sent. A date is not reserved until payment is made. If another party has reserved your date prior to your making payment, we'll notify you immediately and work with you to find an alternate option.  An in person tour is not required prior to booking a date.

What's your cancelation and/or reschedule policy?

It's important to us that clients understand what happens when a reservation is made. Once a date is reserved, we remove it from our calendar and begin turning away other potential clients. As a result, cancelations or reschedulings, especially as the event date nears, create the possibility that we won't be able to secure another event on the original date. As such, payments made are non-refundable outside of the following exception:

1. In the event a Client cancels and a comparable event can be secured on the event date(s) a full refund, minus a cancellation fee, will be issued.
2. If Client reschedules to a different date(s) and a comparable event can be secured on the original event date(s) all payments made prior will be applied to the new date minus a rescheduling fee.

Note: If a comparable event CANNOT be secured in either of the above scenarios, funds paid will be used to offset lost revenue as a result of the open date created on our calendar.

Or desire with the policy above is to help clients as best we can, as we realize things happen, but also ensure we can stay in business!  :-)

Do I need to schedule a tour or can I just stop by?

We do not keep set hours of operation. Our coordinators make trips to the venue as needed to host tours and meetings. We kindly request that all tours are by appointment only and that you do your best to honour the time selected. Please notify us as soon as possible if you need to cancel or reschedule. You can request a tour here.

Will there be any other events being hosted at the same time as mine?

We never reserve two events during the same time slot in any of our rooms to ensure that each  event is given our full attention. Realize, however, our rooms are located within a larger complex, so our parking lot and outdoor spaces are shared by other stores and establishments.

Are there overnight accommodations nearby?

Yes. Please see our accommodations list here under the hotels heading.

Is your venue wheelchair accessible?

The Weaver's Room and Café are both fully accessible. The upstairs Studio Suite and Loft both require climbing a few stairs.

Is there ample parking for my event?

Yes. In addition to the lot just outside the Weaver's Room, there is a stepped-up paved lot behind it. Guests are also welcome to park along the grass area to the South of the main lot and in the open lot on the opposite side of 3rd Street.

Do you offer rectangular tables instead of round? 

We have a limited number of straight tables onsite that can be used for your gift table, head table, food tables, etc. Usually we have a few extras that can be mixed in with reception seating, but the majority of your guests will be seated at round tables.

Do you provided table linens, cups, silverware, etc? 

No. Tables and chairs are included with each rental, as well as your choice of two arbors and any other items in our storage area. Linens can be rented through us, but are NOT included in the rental fee. Contact us for more details, if you're interested in what we have available.

My ceremony is outside. What happens in the event of rain?

In the event of rain your ceremony will take place inside our venue and won't miss a beat! This is one of the great benefits for couples looking to have their ceremony outside. Most of the weddings we service have both ceremony and reception in the same room. The space can easily accommodate both without any inconvenience or need for an extensive flip that many venues require. Please note however, if your outdoor ceremony is cancelled within 14 days of your event, the fee to have an outdoor ceremony is not refundable as the land around our venue is under seperate ownership and we will have already reserved the time, as well as, paid to have area prepped for your arrival.

We plan to have our ceremony offsite or only plan to have our ceremony at the Old Woolen Mill.  Does your fee change?

Because we only host one event at a time, our fee structure remains the same whether you hold your ceremony, reception, or both onsite.

Do you allow animals onsite to play a part in our wedding day?

In most cases, absolutely! We understand the importance pets play in the lives of their owners. We do ask that you get approval prior and that all animals are kept leashed or contained in other ways. Someone other than the bride and groom must be responsible for them at all times, as well.

What form of payment do you accept?

Cash, check, debit, or credit.

My preferred dates are unavailable. Do you have a cancellation waiting list?

We do not keep a cancellation waiting list because cancellations are unpredictable. Feel free to check with us periodically if you're set on a specific date.

Do you include a "wedding day coordinator?"

We don't provide day-of wedding coordination, however we are available throughout your event by phone or text to assist with any needs or answer any questions. We want you to consider our space yours for the time you have it reserved! As such, we will have a venue coordinator onsite before your arrival to open for you, walk you through a few day-of details and answer any questions you have on the front end. After that, the space is yours!

CATERING AND BAR SERVICE QUESTIONS:

What are our catering options at the Old Woolen Mill?

After several years of a variety of caterers onsite at our venue, we have selected a few of our favs! Please see our vendor recommendations page for more information.

Does the Old Woolen Mill handle the catering orders for these caterers or do I work with the caterer directly?

In our experience, it's most efficient and most cost effective for couples to work directly with the caterer. Simply book your big day with the Old Woolen Mill and reach out to the caterers of your choosing!

Is there a food and beverage or guest count minimum?

No. Many venues have minimums because they make a commission from the caterer based on how much you spend on food and drinks. As a venue, we choose NOT to make a commission on any services you use as we want your food and beverage options to be as elegant or affordable as your budget allows. Some of our recommended caterers may have a reasonable minimum for specific dates.

Do we have to utilize your caterers and bar service?

No. All of our recommended vendors are provided to you as a courtesy to our clients. We leave the choice completely up to you. In fact, we don't require you use a caterer or bartender at all. Feel free to provide your own food and drink items. Note, however, we do not offer onsite cooking options. Whatever you bring in will need to prepped offsite prior to arrival as our kitchen is only equipped with refrigeration storage, and ice chest, sinks, a residential stove, and portable microwave. Buffet warmers are acceptable to keep food items warm prior to and during serving. We also charge a $250 fee for alcoholic beverages to be served on the premises to offset additional liability.

PLANNING QUESTIONS:

How will the tables, chairs, etc. be arranged for my sized event? 

Click here to see a list of suggested layouts based on a variety of group sizes. If you'd like to make changes to an existing layout, feel free to print a copy of the closest match, mark up the page with your desired changed, and text or email the file back to us. A clear snapshot of the sheet itself is sufficient. We will set the room based on what's provided. If we don't hear from you, we'll use the best template based on your guest count and event type. You can always rearrange as needed when you arrive. We also ask that you do not attempt to put chairs and tables away after your event, as this adds more work to our set up team.

If we choose the one day option, will we be able to access the location early to rehearse our ceremony? 

If you elect the one day rental, our venue will likely be reserved by another couple the night before. For that reason, one day rentals should plan for an offsite rehearsal. You are also welcome to reserve your room on another night of the week where there would be less demand. Pricing can be found here.

Can we have fireworks on the property?

Sparklers are permitted. Any other fireworks are not, as there are residents who live in the apartments adjacent to our venue. We don’t want to scare our neighbors and we'd really like to keep the fire department happy!

Can vehicles be left overnight?

No vehicles can be left overnight. Please advise your guests of this policy. We are not responsible for anything lost, damaged, or stolen as a result of violating this policy.

What time does the music need to end?

Music must conclude by 9:30pm to ensure that you, all of your items, and all of your vendors are off-property by 10pm.

We are using a rental company.  Can they drop items off or pick them up outside of the rental period? 

As we are hosting other events outside your rental hours and have limited storage space, all deliveries must happen during your allotted rental period. Please advise your vendors of this policy.

Are candles allowed?

Yes, candles are allowed as long as the flame is completely contained in a candle holder.

Is it possible to seat 9 to a table?

In a pinch, yes if one is a child, but we would not recommend it for your guests comfort.

What size tablecloths do I need?

Our round tables are 60” (5 ft) in diameter. 120 inch round tablecloths will give you a full drape to the ground and 90 inch rounds will drop halfway to the floor (lap length). This site will help guide the lengths you need.

How far in advance do you need our final headcount?

One week is sufficient.

DAY OF EVENT QUESTIONS:

Are outside snacks and trays permitted?

Yes. Outside food and drink is permitted.

What supplies do you provide?

Restrooms will be stocked before your arrival, as well as, paper towels and extra trash bags in the kitchen. We also have a few minor cleaning supplies, mops, brooms and dustpans available for your convenience.

What is the event clean-up process?

Text us when clean up begins to give our coordinator time to return to the venue to lock up after you leave. Before you leave we ask that you clean up anything you've left behind and place all trash in the metal bin outside to left of tall smoke stack. Please do not attempt to put chairs and tables away after your event, as this adds more work to our set up team. Note, we also control all HVAC units offsite and can just these, as needed, with a simple text!

Can we take photos around the venue on our wedding day?

Absolutely! We highly encourage it! There are so many great photo opps available throughout the grounds around the property.

Can we nail decorations to the walls or posts or hang things like streamers or lanterns from the beams?

For the most part, yes. We do ask that you not nail into or fasten anything to the wooden accent wall in the Weaver's Room or any drywall areas of the venue. No tape is allowed on the chairs or window treatments, including shades and curtains (yes, it's been attempted before). Please do not disturb the string lights hanging from the wood accent wall. If you want these removed, let us know at least a week before your event date so we can take care of this for you.

What time will I have access to the venue to decorate?

You will have access to the venue at the time listed on your contract. Your set up and clean up times are included in within the hours you've reserved. Please plan accordingly!